For an e-commerce website, keep a simple contact/grievance section. The e-commerce rules require grievance redressal information, and the grievance officer must acknowledge complaints within 48 hours and redress them within one month.

Contact & Grievance Redressal

For order-related queries, delivery concerns, damaged product claims, or payment-related support, please contact us:

Brand Name: JoyBox India
Email: indiajoybox@gmail.com

WhatsApp: 7042781730

Business Hours: 10:00 AM to 7:00 PM
Response Time: We aim to acknowledge complaints within 48 hours.